We are an all volunteer-run 501c3 non-profit dedicated to your right to choose meaningful, affordable
We are an affiliated member of
the national Funeral Consumers Alliance.
When calling funeral homes for prices DO NOT give them the name of the deceased and/or be too specific about the location of a body UNTIL you are ready to hire them.
This past week we heard from a consumer whose father was basically stolen by a mortuary which claimed it had permission to pick up the body a day before the family was scheduled to meet with them for an arrangement conference. The Intermountain Medical Center in Murray, UT record showed that the family had "not yet decided" which funeral home to use and that the body would be sent "to the Medical Examiners Office". However the hospital morgue record shows the body was released to a mortuary instead.
-There is nothing in Funeral Licensure that stipulates proper protocol for pick up of a body.
-Hospitals have protocol for release of a body but they don't openly share it.
So defend yourself and refuse to tell a mortuary the name and/or the specific location until you feel good about a Statement of Goods & Services you've chosen. THERE IS NO REASON TO RUSH!
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